It was a pleasure working with both of you.Thanks for the attention and professionalism placed on our house.We had been through other realtors, but with you we felt as if our house was the only one you had for sale since you devoted so much time with the target marketing you told us about.Your communication and service was excellent. We would recommend you to anyone who needs their home sold.
It's our pleasure to share with you some of the major benefits we received from having Bob and Penny represent us as our Realtors. Through prior home purchases in Virginia, we've worked with a number of Realtors, but even the best of them are eclipsed by the level of compassionate service Bob and Penny provided to us. We first met at an open house they were conducting, and immediately Bob and Penny's cordial and pleasant demeanor made us feel that we were what was important to them. Rather than the slightest hint of "hard-sell," Bob and Penny treated us as friends, and that's the best way to describe their service to us; they're trustworthy friends. By talking with us and reviewing the homes we browsed on the Listing Book website they gave us access to, Bob and Penny demonstrated an uncanny insight to quickly discern what we were looking for, and find even more properties that met our cr…
It's our pleasure to share with you some of the major benefits we received from having Bob and Penny represent us as our Realtors. Through prior home purchases in Virginia, we've worked with a number of Realtors, but even the best of them are eclipsed by the level of compassionate service Bob and Penny provided to us. We first met at an open house they were conducting, and immediately Bob and Penny's cordial and pleasant demeanor made us feel that we were what was important to them. Rather than the slightest hint of "hard-sell," Bob and Penny treated us as friends, and that's the best way to describe their service to us; they're trustworthy friends. By talking with us and reviewing the homes we browsed on the Listing Book website they gave us access to, Bob and Penny demonstrated an uncanny insight to quickly discern what we were looking for, and find even more properties that met our criteria. They consistently put such attention and care into searching for houses for us, it's as though they were looking for themselves, serving as our "eyes and ears" and heart. This was especially important for us sincewe were looking from 1000 miles away in Virginia! Bob and Penny were tireless during the entire process, from house searching on through closing-Even though they never let on to it, they really went out of their way for us; visiting candidate houses, taking lots of pictures, sending us detailed descriptions and sharing their impressions, in addition to all the other legwork they did on our behalf. Once an offer was made, Bob and Penny tenaciously stayed on top of its progress and kept us completely informed. (The home we finally purchased ended up being a particularly difficult case since when Fannie Mae halted all closings this past fall we were just days away from our closing.) With all the ups and downs, Bob and Penny remained steady advocates for our interests. At every point, they consistently took good care of every issue that arose, demonstrating a high level of responsiveness at every turn. They did all of this in a totally professional manner while maintaining their very caring and sincere friendliness. Bob and Penny always went the extra mile (or two) to make us feel as though we were their only clients. All of our emails and phone calls were quickly responded to, often within a few minutes. When we needed recommendations for professionals to inspect or quote repairs on the house (etc.), they gave us reputable individuals to contact. Even after the sale completed, they're still there for us, greatly helping to make the "settling in" process easy. Whether you're looking to buy or sell, we can't imagine a better choice in highly knowledgeable Realtors than Bob and Penny Lorence. You'll be enriched for the pleasure of knowing them.
After having several other realtor’s List my home and ‘Try’ to sell it, and having it expire again, I was totally frustrated to the point of being downright angry. Seems no one calls and informs their customers anymore. You told me you are not here to “list” my house and hope it sells. You said you would get it sold before the middle of December and that you did. I am truly thankful I decided to have you as my realtor. You really know what you are doing and true to your word you stayed in touch, kept me updated, and was there every step of the way. Through the rigorous negotiations, contract, inspections, appraisal, and getting the deal closed, you kept reassuring me that this is what you do and not to worry. Bob, I know why you are such a dominant player- You’re a man of your word, a Christian brother offering an unequaled level of attention to detail, knowledge, and tenacity. Please us…
After having several other realtor’s List my home and ‘Try’ to sell it, and having it expire again, I was totally frustrated to the point of being downright angry. Seems no one calls and informs their customers anymore. You told me you are not here to “list” my house and hope it sells. You said you would get it sold before the middle of December and that you did. I am truly thankful I decided to have you as my realtor. You really know what you are doing and true to your word you stayed in touch, kept me updated, and was there every step of the way. Through the rigorous negotiations, contract, inspections, appraisal, and getting the deal closed, you kept reassuring me that this is what you do and not to worry. Bob, I know why you are such a dominant player- You’re a man of your word, a Christian brother offering an unequaled level of attention to detail, knowledge, and tenacity. Please use me for a reference anywhere, anytime for sellers that are tired of playing games and want the “Real Deal”. All I can say is I enjoyed having you- a “pit bull “ in my corner fighting for me. Thanks Again Bob.
If you are seriously considering selling your real estate property in the near future, please take a moment and read this letter. I am sure it will help you make the decision of selecting a professional realtor much easier. We originally listed our home with a local agency and the property was placed on the Multiple Listing Service (MLS) to attract as many prospective buyers as possible. Our listing was shown to over 50 buyers by numerous agents in a nine month period of time. While having to vacate the home during all these showings, we were getting feedback such as ‘your home is beautiful’, ’ your home is very well staged’ etc. After all these showings, by numerous agents (sometimes more than once), we did not receive a SINGLE offer. Only one agent told us our asking price was too high. Totally frustrated, we took the listing off the market after 273 days. Within in days, we were delu…
If you are seriously considering selling your real estate property in the near future, please take a moment and read this letter. I am sure it will help you make the decision of selecting a professional realtor much easier. We originally listed our home with a local agency and the property was placed on the Multiple Listing Service (MLS) to attract as many prospective buyers as possible. Our listing was shown to over 50 buyers by numerous agents in a nine month period of time. While having to vacate the home during all these showings, we were getting feedback such as ‘your home is beautiful’, ’ your home is very well staged’ etc. After all these showings, by numerous agents (sometimes more than once), we did not receive a SINGLE offer. Only one agent told us our asking price was too high. Totally frustrated, we took the listing off the market after 273 days. Within in days, we were deluged with agents wanting us to list with them. Either in person or by phone, the calls kept coming or we said ‘No Thanks’ at this time. Finally, one afternoon, a Realtor (Bob Lorence) from Michael Saunders Real Estate knocked on our door and introduced himself and said he had viewed our home on the Internet and did a drive-by and liked our home. He asked me if he could please preview our home in person because he felt confident he could market the home and sell it within 30 days. My first reaction was “Sure you can” After viewing the home, he asked if he could make an appointment in the next few days and give us a formal presentation with his assistant present. We agreed to meet and were introduced to what I call Team Lorence, Bob and his wife (assistant) Penny. Their presentation was very professional, he suggested we still use the asking price we had previously and he felt confident he could sell my home in 30 days. Bob mentioned he knew a prospective buyer was coming in from Boston, MA if they could get out of the snowed-in New England. True to his word, he brought them to our home, showed them around, answered their questions and was leaving the premises to return to his office to write an offer. Bottom line, Bob showed the home once, with a buyer he knew of, wrote an offer which we countered and sealed the deal. He closed the transaction at 98% of our asking price. If you want to sell your real estate property, I highly encourage you to contact Bob Lorence at (239) 682-2106 let him work for you and sell your property in a timely, professional manner.
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